Evaluasi Pelatihan dengan Model Evaluasi Kirkpatrick Pada PT. Buana Centra Swakarsa Cilegon
Abstract
This study aims to evaluate the effectiveness of the training program at PT. BCS Cilegon using the Kirkpatrick Evaluation Model, which consists of four levels: reaction, learning, behavior, and outcomes.
The research method used was descriptive quantitative, involving all training participants as respondents. Data were collected through questionnaires, pre- and post-tests, interviews, observations, and secondary data related to costs and company performance.
The results showed that (1) at Level 1, participants were satisfied with the training; (2) at Level 2, there was a significant increase in post-test results compared to the pre-test; (3) at Level 3, the training resulted in positive behavioral changes in the workplace; and (4) at Level 4, the training contributed to increased company productivity and efficiency. The results showed that the training made a positive and significant contribution to improving work outcomes. However, there were indications that adjustments to the learning strategy in certain months were needed to ensure a more equitable distribution of the training's impact.
This study concluded that the training at PT. BCS Cilegon was effective, but improvements in distribution, cost efficiency, and follow-up programs are needed for optimal results.
Keywords: Evaluation, Training, and Kirkpatrick.
Downloads
References
[1] Lia Yuliana and Atep Kustiwa, “Manfaat Pelatihan Guna Meningkatkan Kinerja Sumber Daya manusia (SDM) (Studi Kasus di Laundry Pondok Pesantren Pembangunan Sumur Bandung),” Manaj. J. Ekon., vol. 6, no. 1, pp. 7–13, 2024, doi: 10.36985/manajemen.v6i1.1122.
[2] A. Tengku Ramly et al., Human Resource Development: Collaboration for Impactful Change. Yogyakarta: Penerbit Bintang Semesta Media. 2022. [Online]. Available: www.pustakabintangmadani.com
[3] S. L. B. Neeraj S. Borate, Dr. Gopalkrishna, Dr. Shiva Prasad H. C., “The International Journal Of Business & Management THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT A Case Study Approach for Evaluation of Employee Training Effectiveness and Development Program,” Int. J. Bus. Manag., vol. 2, no. 6, p. 9, 2014, [Online]. Available: http://ssrn.com/abstract=2486212www.theijbm.com
[4] U. Widiyastuti and D. Purwana ES., “Evaluasi Pelatihan (Training) Level Ii Berdasarkan Teori the Four Levels Kirkpatrick,” J. Pendidik. Ekon. dan Bisnis, vol. 3, no. 2, p. 1, 2015, doi: 10.21009/jpeb.003.2.1.
[5] M. I. K. & M. Fakhruddin, “Evaluasi Program Pelatihan Model Kirkpatrick,” CERMIN J. Manaj. Dan Pendidik. Berbas. Islam Nusant., vol. 1, no. 2, pp. 42–46, 2022, [Online]. Available: https://ejournal.staida-krempyang.ac.id/index.php/CERMIN
[6] Z. Arifin, Evaluasi Pembelajaran Penulis. 2015.
[7] R. Gusetyoningsih and S. E. Astutiningsih, “Evaluasi Pelatihan,” Pelatihan, pp. 93–100, 2014, [Online]. Available: http://repo.iain-tulungagung.ac.id/18957/14/BAB XI.pdf
[8] J. H. J. Robert L. Mathis, Human Resource Management, vol. 13. 2019. [Online]. Available: https://open.umn.edu/opentextbooks/BookDetail.aspx?bookId=71
[9] M Rizki Septianto and Abdul Gofur, “Evaluasi dalam Manajemen Diklat di Badan Pengembangan Sumber Daya Manusia Provinsi Kalimantan Tengah,” Concept J. Soc. Humanit. Educ., vol. 3, no. 4, pp. 123–134, 2024, doi: 10.55606/concept.v3i4.1567.
[10] M. Sukeriyadi, Z. Zurqoni, and S. Sugeng, “Evaluasi Program Pendidikan: Training Program Evaluation ModelKrikpatrick,” DIMAR J. Pendidik. Islam, vol. 4, no. 2, pp. 281–297, 2024.
[11] D. N. Azizah, U. Fatonah, and Syarifuddin, “Konsep Model Kirkpatrick Dalam Evaluasi Program Pelatihan,” Pros. Semin. Nas. Teknol. Pendidik., vol. 3, no. 1, pp. 69–74, 2023.
[12] D. Sugiyono, Metode penelitian kuantitatif kualitatif dan R&D. 2017.
[13] E. Rienovita, A. A. Ragawaluya, and Z. Arifin, “Implementation of Kirkpatrick Model in Boarding Training Evaluation at BBPVP Bandung,” Inov. Kurikulum, vol. 22, no. 1, pp. 147–160, 2025, doi: 10.17509/jik.v22i1.62055.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Denardo (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
